About Celebration of Life™

Where do you cover?

We cover the whole of mainland Great Britain as part of our standard service. We can also offer our services to any of the British Islands at an extra cost to cover ferry fees and additional travel time.

What times are you open?

Our phone lines are open 24 hours a day for any type of enquiry. You can also contact through the website or via email 24/7 but these are not treated as urgent and so a response may take a few hours. It's always best to call if you would like an answer straight away.

What do you do differently?

You can talk to our in-house team 24 hours a day, even for just a question. With our direct cremation we not only let the family know the date of the cremation, but also the time, something we find families really appreciate knowing. Our team will keep the family updated throughout, we're here for you every step of the way. We also donate to plant a tree in memory of the loved one who passed and send the family a certificate provided by the National Trust with our thank you letter after the ashes have been delivered. We beleive we provide the best direct cremation service in Britain, but don't just take our word for it, take a look at our reviews to see what our customers say! 

About our direct cremation

How much is a direct cremation?

Our direct cremation prices starts from £850 across mainland Great Britain for someone who has recently passed away. There are commonly 3 other costs that you may need or wish to add. We can return the ashes to you by hand for £40. You may need us to do an urgent collection which is £250 and unless a coroner has done a post-mortem then a doctor will need to complete a medical certificate for cremation which costs £82. 

Can I attend the cremation?

Yes, you can pay an extra £600 to have a small service at one of our local partner crematoriums. Speak to our team today to discuss what options are available.

Can you take over from another funeral director?

Yes. They may have a small charge for the collection, just as we would have charged if we had done the urgent collection. We will deal with the funeral director on your behalf and work towards keeping this cost to a minimum. 

Can the cremation take place at a local crematorium?

The answer is yes, but this will cost more. The way we're able to keep our standard cost down is by working closely with hand selected crematoriums where we get a trade price for cremations which we pass on to you. This means we ordinarily use a crematorium of our choice which can vary depending on availability and location. If you would like to use a crematorium of your choice, then please ask our team for a price.

Can I visit my loved one at a chapel of rest?

Yes, this cost £600 and involves us preparing the deceased and the coffin for a viewing as well as arranging with a chapel of rest local to you a time and date where you can view your loved one. This fee includes the local chapel of rest costs as well as transport and preparation fees.

How long does the whole process take?

After you call, we will send you a form by email that is pre-filled in that you simply need to check and then click-to-sign. We will also need to receive some paperwork from either the registrar or the coroner before we can collect (unless an urgent collection from a private residence is required in which case we will send a team out straight away). Once we have the paperwork in place, collection would usually take place within 7 days. We will then contact you to let you know the date and time of cremation which would be a few days later. Then around 2 to 3 weeks after the cremation we will be in touch to arrange a convenient time to deliver the ashes. If you are working towards a specific timeline then let us know as we can usually help you achieve this.

How do I know that the ashes are correct?

Every cremation is individual. There are no bulk or multiple cremations that take place, this is a myth in this country. From the moment your loved one is collected, they are identified with 3 pieces of unique information and this remains on them and on the coffin throughout, right through to the ashes being placed into the urn with the corresponding markers and cremation certificate. So you can rest assured that the ashes are correct.

 

The Celebration of Life Simple Coffin

What coffin is used for the cremation?

Celebration of Life include a simple MDF coffin that uses responsibly and sustainably sourced materials to ensure that as little solid wood is used as possible. We do not use cardboard coffins as crematoriums do not like this material being used.

The Celebration of Life Ashes Container

What are the ashes returned in?

Our standard ashes return service includes this forest design biodegradable scatter tube that you can bury directly into the ground or use to scatter the ashes in a special location. If you are planning on keeping the ashes for a long period of time, we also offer a solid oak urn with a brass nameplate for £75. Alternatively you can supply us with any urn you like and we will deliver the ashes back to you in that.

About our pre-paid plan

Why is the price different for a pre-paid plan?

Our pre-paid direct cremation plan is fully inclusive and covers you for any eventuality, so your family won't have any extra costs to worry about no matter how and where you pass away. Whereas if you're arranging a funeral for someone who has died, you will only need to purchase what is actually required. Funeral prices also tend to increase every year, so although it might be cheaper now, in 10 years time it's likely be much more expensive. Our pre-paid direct cremation plan is fixed and guaranteed, no matter how high funeral prices rise.

Where does my money go?

Your plan includes a £350 management fee for the arrangement, administration and provision of the funeral arrangements. The remainder of your money is paid into a secure trust which is completely separate from the business. The funds are looked after by independent professional trustees. The trust accounts are also audited annually and the trust as a whole receives a full actuarial verification every year. When you die, the money gets paid to us so that we can supply your funeral. 

What happens if we go out of business?

This is unlikely to happen, but if it does then this will not affect the funds that are in the trust as this is completely separate from the business. A new funeral provider will be nominated to ensure that the funerals will take place as originally planned. There are plans in place to ensure that customers are not negatively affected by this unlikely scenario, including a last resort option of all monies being returned to the plan payers in full at a rate in line with the Consumer Price Index. 

Can I pay monthly?

Yes, you can pay over any period up to 5 years. Instalment plans include an instalment charge of 4.8% of the total cost of the plan per year charged monthly, so the higher number of instalments you choose will mean the higher the cost of the plan. To find out more about payment options visit our pre-paid plan page and scroll to the bottom for our payment calculator or give us a call.

What happens if I die before my instalments have finished?

If you have a new plan with us that includes our protection promise, this means that as long as you've not missed any payments and you die after 24 months, we'll still cover your funeral. If you die within the first 24 months then your representative will need to pay the balance or we can refund the total amount paid in full. 

Will my family have to pay more?

No. When we say our plan is fully inclusive, we mean it. You're covered no matter what, whether you need an urgent collection, removal of a pacemaker, extra large coffin, doctors' fees and the return of ashes, we cover everything.

 

About our simple attended funerals

What is a simple funeral?

Our simple funeral is an attended service at the crematorium. There is no hearse procession, the coffin is resting in the crematorium chapel ready for the service to begin. We offer a variety of low cost funeral options ranging from a small intimate service at 9am for up to 12 guests to a full daytime service. You can choose from one of our 80+ local partner crematoriums nationwide to hold the ceremony. Speak to our team today to discuss what options are available and you'll be given a price over the phone.

How much is a simple funeral?

Prices start from £1,450 for a 9am service at one of our local partner crematoriums, this includes our fees and crematorium costs. Speak to our team to discuss what options are available and to get a quote.

Can I choose any crematorium?

No, we offer our simple funerals at any of our partner crematoriums nationwide but not at any crematorium. 

Where are your partner crematoriums?

Take a look at the map to see where our partner crematoriums are located. We do also offer our services at any crematoriums nationwide even if they are not on this map.

Partner Crematorium Map

Speak to our team today

Call us anytime 24 hours a day on

0800 150 3555